Core Three-Party Agreement
terms.agreement
Platform Owner – Client – Service Provider
Platform-Controlled, Non-Neutral Structure
Platform Owner
Organizer, operator & controller of RedWork. Retains overarching authority.
Client (Hiring Party)
Businesses or individuals posting jobs and hiring service providers.
Service Provider
Freelancers and workers providing services through the platform.
Platform Authority & Three-Party Structure
This Agreement establishes a three-party relationship among the Platform Owner, the Client (Hiring Party), and the Service Provider (Freelancer).
The Platform Owner is the organizer, operator, and controller of the Platform and retains overarching authority over all access, interactions, and transactions conducted through the Platform.
Clients and Service Providers may engage with each other only within the scope, rules, and conditions determined by the Platform Owner.
Although the Platform Owner does not itself perform services, it expressly retains the right to monitor, intervene in, restrict, suspend, modify, or terminate any engagement, transaction, or account where the Platform Owner determines, in its sole discretion, that such action is necessary to protect the Platform, its users, or its commercial interests.
By using the Platform, Clients and Service Providers acknowledge and accept the superior decision-making authority of the Platform Owner.
Payment Control, Escrow & Financial Authority
The Platform Owner is the exclusive manager and controller of all payment flows for services initiated through the Platform.
All payments must be processed through the Platform's payment and escrow system and are subject to the Platform Owner's rules, conditions, and procedures.
The Platform Owner is authorized, at its sole discretion, to:
- Collect and hold funds in escrow
- Release funds based on platform-defined milestones or conditions
- Withhold, delay, reverse, deduct, or forfeit funds in cases of disputes, suspected misconduct, policy violations, or risk management
- Deduct service fees or other charges prior to fund release
Clients and Service Providers expressly waive any claim or objection regarding the Platform Owner's authority over escrow management and payment decisions within the Platform.
Disputes, Liability & Non-Circumvention
All service-related obligations arise between the Client and the Service Provider; however, such obligations remain subject to the Platform Owner's oversight and enforcement mechanisms.
The Platform Owner shall not be liable for the performance, quality, legality, or outcome of services, yet reserves the right to review disputes, evaluate conduct, and issue determinations or enforcement actions that are binding within the Platform.
Clients and Service Providers agree that they shall not:
- Bypass the Platform's payment system
- Conduct off-platform transactions for engagements initiated on the Platform
- Exchange contact or payment information for the purpose of avoiding platform controls or fees
Any circumvention or violation shall be deemed a material breach of this Agreement and may result in immediate account termination, forfeiture of funds, and permanent restriction from the Platform.
Agreement Acceptance
By creating an account or using RedWork, you acknowledge that you have read, understood, and agree to be bound by all clauses in this Three-Party Agreement.
Last updated: February 2025